Investigating Bullying, Harassment & Misconduct Complaints
This workshop balances legal theory and practical skills to equip managers and HR practitioners to conduct effective workplace investigations into allegations of bullying, harassment and misconduct.
This training session provides Managers and HR Professionals with the knowledge and confidence to handle sensitive health-related workplace issues with integrity and compliance.
A toolbox meeting is used to inform employees on topics related to the safety, operational matters, quality, and productivity.
An effective toolbox meeting is one of the most vital methods of proactive communication and consultation within any organisation. However, sometimes these meeting fall short of the mark bringing significant risk.
These programs will introduce or equipe your leading hands, supervisors or managers with the techniques and skills needed to plan and conduct effective and productive toolbox meetings.
The purpose of this Traffic Management Planning Workshop is to provide participants with an understanding of Australian Standard 2359.2 2013 Powered Industrial Trucks Part 2: Operations, and to engage in finding solutions to traffic management issues.
This program is for all organisations, large and small, and across all industry sectors and is ideal for managers, supervisors and small business owners.
Are you ready to take your business global? Join our comprehensive workshop to master the essentials of export documentation and processes.
The global pandemic has reshaped the landscape of international trade, making the expertise in transport, logistics, documentation, and supply chain management crucial for success in the global market.
The purpose of this topic is to ensure participants understand how to achieve Diversity and Inclusion within the workplace.
The purpose of this topic is to assist participants (managers/supervisors) with an understanding and awareness of the main legal rights and obligations for employers and employees regarding employment in Australia.
The purpose of this topic is to assist participants (managers/supervisors) to develop skills that should help them to improve the performance of individuals in the workplace. This session also examines the legal requirements of performance management and discipline.
This course is designed to introduce supervisors and managers, who have some practical experience, to the essential elements of leading people at work. This includes both the practical exploration of tools and techniques that every leader needs, as well as the critical aspects of being a leader. Here, participants will be asked to reflect on their own behaviours, and in doing so, establish a level of self-awareness needed to be successful in any managerial capacity.
This is a grassroots introduction program that helps participants successfully transition from worker to the Leading Hand role. The program aims to create a level of self-awareness around one’s own behaviours and the subsequent impact on team members. Participants will develop some basic communication skills and techniques and learn how to get the best out of their team. They will discover how to get the work done through planning and assigning tasks and how to apply effective consultation processes in the workplace to solve work related issues.
This program is designed to equip your managers to manage poor performance and misconduct in a legally compliant way and minimise the risk of successful claims being made against your business.
The course has been broken down into short sessions and is structured so you will attend 3 x 1.5 hour sessions over a three week period.
Navigating employment awards can be a perplexing task. Recent changes to some Awards might be confusing and perhaps you are unsure which path to follow. Australian Industry Group's Digital Classroom is pleased to offer 1.5-hour sessions which explore the current Awards in detail.
This workshop is designed for employees who are or may become Contact Officers.
The purpose of this topic is to assist participants to recognise and develop various communication techniques and skills to minimise communication problems and breakdowns. Emphasis will be placed on developing effective communication patterns, questioning and listening skills.
